Reservations & front desk
Take bookings by phone, walk-in or web. Check guests in and out, move rooms, split or extend a stay — the folio follows the guest.
per stayHotel property management system
Take the booking. Check them in. Close the night.
Supatels runs the front desk, housekeeping, rates and billing for independent hotels — one system, from the first enquiry to the night audit.
Built for independent hotels, serviced apartments and lodges.
Tape chart
Sample property · illustration
F
24
S
25
S
26
M
27
T
28
W
29
T
30
F
31
S
1
S
2
101
Adeyemi
Bello
Okonkwo
102
Musa
Eze
103
Chukwu
Lagos Tech Co
201
Ibrahim
Nwosu
202
Maintenance
Adamu
203
Balogun
Yusuf
301
Olawale
Danjuma
In-house and confirmed reservations across the ten nights shown, 24 July–2 August.
74%
occupancy
10 nights
10 nights
Everything hangs off one structure
Property
Room type
Room
Stay
Guest
What it does
Six jobs, one system.
Each part writes to the same property. A bottle of water posted at the restaurant on Tuesday is on the guest’s folio at checkout, and in the night audit the same evening.
Rates & availability
Price by room type, season and length of stay. Close out dates, set minimum stays, and stop selling rooms you do not have.
per room typeChannels & direct booking
One inventory across your own booking page and the travel sites you sell on, so two guests never get the same room.
per channelHousekeeping
A live status board: occupied, due out, vacant dirty, inspected. Assign floors and see what is actually ready to sell.
per roomFolios & payments
Post room, restaurant and extras to the guest folio. Split bills, hold deposits, and settle by cash, card or transfer.
per folioNight audit & reporting
Close the day in one run. Room charges post, the business date rolls, and occupancy, ADR and RevPAR land in the manager’s report.
per business dateHow it runs
From room list to closed night.
-
Set up the property
Room types, rooms, rate plans and your tax rules. Once, with us alongside you.
-
Open your inventory
Publish availability to your booking page and your channels, at one price per room type per night.
-
Run the day
Arrivals, departures, room moves and housekeeping, worked from a single front desk screen.
-
Close the night
The night audit posts room charges, rolls the business date and files the day’s numbers.
Who it’s for
Built for properties you run yourself.
Independent hotels
One property, thirty to two hundred rooms, and a front desk that never stops.
Small groups
A handful of properties that need the same rates, rules and reports.
Serviced apartments
Long stays, monthly rates, and guests who treat the room as home.
Lodges & resorts
Seasonal rates, packages, and food and drink posted to the room.
See it with your own room list.
Send us your room types and rate plans. We will set up a tape chart you can click through before you decide anything.